Privacy Policy
Effective Date: 14/02/2025
Welcome to CampusNeed! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
When you use our platform, we collect different types of data to enhance your experience.
1.1. Information You Provide Directly
- Account details: Phone, address, and payment information.
- Order details: Purchase history and order preferences.
- Support & Feedback: Information provided during customer service interactions.
1.2. Information We Collect Automatically
- Device & usage data: IP address, browser type, device ID.
- Location data: For order accuracy and store recommendations.
- Cookies & tracking: To analyze trends and improve user experience.
2. How We Use Your Information
- To process and deliver your orders.
- To provide personalized recommendations.
- To process payments and handle refunds.
- To enhance security and prevent fraud.
- To send promotional offers (with opt-out options).
3. How We Share Your Information
- With stores & delivery partners to fulfill orders.
- With payment providers for secure transactions.
- With marketing partners for promotions.
- For legal compliance if required by law.
4. Data Security & Protection
We use industry-standard security measures, including:
- Encryption for sensitive data.
- Strict access controls.
- Regular security audits.
5. Your Rights & Choices
- Access & update your account details.
- Request data deletion.
- Manage marketing preferences.
- Control location and cookie settings.
6. Data Retention
- We retain account data as long as your account is active.
- Order data is kept for financial and legal reasons.
- Deleted accounts may retain some transaction history for compliance.
7. Third-Party Services & Links
We are not responsible for third-party websites linked to our platform. Please review their policies before sharing data.
8. Children's Privacy
Our services are not intended for children under 18 years old. If we discover minor data collection, we will remove it.
9. Changes to This Privacy Policy
We may update this policy. Continued use of our services indicates your acceptance of changes.
10. Contact Us
For any questions or concerns, contact us at:
📧 support@campusneed.in
📞 +91 8509056879