Shipping Policy

Last Updated: 14/02/2025

1. Shipping Coverage & Store Fulfillment

We deliver within select cities where our stores and inventory are located. Your order is fulfilled by the nearest available store.

2. Delivery Timelines

• Same-day delivery: Available for select locations.
• Next-day delivery: For most orders placed before the cut-off time.
• Scheduled delivery: Customers may choose a preferred slot.

3. Shipping Fees & Charges

• Free delivery may apply based on promotions.
• Standard delivery charges vary based on location and order value.
• Express delivery may include additional fees.

4. Order Tracking & Notifications

Customers receive real-time updates via SMS, email, or the app on order status and tracking.

5. Delivery Attempts & Failed Deliveries

• If unavailable, a second attempt is made within [X] hours.
• If delivery fails twice, the order may be canceled, and a refund will be processed.

6. Order Delays & Exceptions

Orders may be delayed due to weather, demand, technical issues, or incorrect addresses.

7. Shipping Restrictions

We do not support inter-city deliveries. Some products may have specific shipping restrictions.

8. Changes to Shipping Address

Address changes are allowed before order processing but not after dispatch.

9. Customer Responsibilities

Provide accurate shipping details, ensure availability, and report any issues within 24 hours of receiving the package.

10. Contact & Support

📧 support@campusneed.in

📞 +91 8509056879